Claim files
Send a packet and we turn it into a clean, source-cited file your team can act on.
Work Comp Services
AI-native claims support for workers' comp teams.
Caseline pairs workers' comp case managers with purpose-built AI to take the busywork of claims operations off your desk. Send us requests, records, and claim files — and get back clear, source-cited work products and status updates, ready for your team to review.
Secure portal·Human-reviewed·No integration required
Caseline desk
File
Claim packet uploaded · 247 pp
Treatment timeline drafted
Review ready
Docs
New IME report came in · 14 pp
Sorted & summarized to file
✓ Reviewed
Phone
Status check with provider
Call logged with summary
Logged
Portal
New PT note in provider portal
Pulled & care gap flagged
Open item
The problem
Your team's time goes
to the busywork.
Every claim is a pile of records, notes, and reports to read before anyone can act. On top of that there are calls to make and documents to chase.
It adds up to hours of skilled time spent organizing instead of deciding. Caseline does that first pass for you.
What we take on
Hand us as much
or as little as you want.
Start with claim files. Add the calls and document handling when you're ready. Everything comes back reviewed and ready to use.
Drafts & reports
Timelines, summaries, status reports, and review memos in the format your team already uses.
Calls & follow-ups
We make routine claim calls and chase the records you're waiting on, then log it all back to the file.
Document intake
Point us at the mail, fax line, or inbox and new documents get sorted to the right claim, never left unread.
Calls and documents are handled in your name, on your behalf. See how it works →
What Caseline does
Work you can put your name on.
Everything we send back is built for your adjuster, supervisor, or attorney to review and use.
Source-cited
Every key point traces back to a document in the file — so reviewers can verify, not just trust.
Human-reviewed
A person checks the draft before it reaches you. Quality is a step in the process, not an afterthought.
Built to act on
Outputs are shaped for real claims work, not generic summaries — ready to move the file forward.
Your team keeps the judgment, the strategy, and the final call. We just remove the digging.
Common starting points
What we can help with.
01
Claim file summary
Claim notes, medical records, bills, work-status reports, and correspondence turned into a source-cited file snapshot.
02
Medical + work-status timeline
Every provider, visit, diagnosis, restriction, and medical-legal report organized in date order.
03
Draft work product
Authority request, counsel referral, IME/QME/AME prep, status report, or review memo — in your format.
04
Missing items & blockers
Missing records, bills, wage info, work-status notes, reports, liens, and open follow-ups surfaced early.
05
Exposure & recovery review
Settlement drivers, reserve questions, compliance flags, subrogation, liens, and recovery issues pulled from the file.
06
Your format, matched
Send the memo, report, or packet your team already uses. We'll shape the output to it.
How it works
Set it up once. We handle the rest.
1
Send us the work
A claim file, or a task you'd rather hand off.
2
We do the first pass
Summarize, draft, chase, or flag what's missing.
3
A person reviews it
We check the work before it reaches you.
4
You decide
Judgment and final calls stay with your team.
5
The claim moves
Faster, with less sitting on your desk.
No software to adopt and no integration to start.
Who it's for
Built for the people moving the claim.
CT
Claims teams
Cleaner summaries, faster requests, and clearer visibility into what's missing on every file.
DC
Defense counsel
First-pass drafts so attorneys spend their time on strategy, not file archaeology.
TC
TPAs & carriers
Consistency and file quality across high volume, without adding headcount.
SE
Self-insured employers & public agencies
Better visibility into open and stalled claims — and what it would take to move them.
Built for supervised work
We do the work. Your team owns every decision.
Source-cited work product
A person reviews before delivery
Drafts for review, never the final word
Calls handled in your name, with consent
Confidentiality terms available
No model training on your claim data
Start small
Start with five files.
Send us five claim files, closed or active, and tell us what you need back. We'll show you the quality, the turnaround, and the time it saves your team.